Shipping and Returns

 

Shipping

All orders are shipped from our Melbourne warehouse within 1 business day. 

If you live in Melbourne you can expect to receive your order within 1-2 business days. For any address in Australia your order should arrive within 2-5 business days. 

All our orders are shipped via our network of express couriers with tracking details which you will receive once your order is packed. If you're having trouble tracking down your order, send us an email here.

Kenshi Quality Guarantee 

We are confident that you will love our Kenshi candles and diffusers. But, if for any reason you are not satisfied with your Kenshi product, simply send us an email here and we will replace or refund your purchase.